Why Telehealth?
Telehealth revolutionizes healthcare by utilizing telecommunications technology, offering greater accessibility, especially in remote areas, and the convenience of home-based care. It cuts costs by reducing physical infrastructure needs and travel, and lowers infection risks in epidemics. Telehealth also provides healthcare provider flexibility, improves chronic disease management and preventive care, and enhances mental health service accessibility. Integrated with advanced health technologies, it enables a more personalized, comprehensive, and efficient approach, establishing itself as a vital component of modern healthcare.
Telehealth Benefits
Our Story
Good Doctor Technology Indonesia (Good Doctor) is a technology-based integrated healthcare service provider with the vision of ‘One Doctor for Every Family in Indonesia’. In collaboration with Grab, Good Doctor offers integrated telemedicine services through GrabHealth powered by Good Doctor, aiming to provide quality healthcare access to users in Indonesia.
Supported by over 6,000 registered doctors and 4,000 pharmacies, hospitals, and trusted official health laboratories in more than 100 cities across Indonesia, Good Doctor is ready to meet the public’s health needs. Good Doctor has been an official partner of the Ministry of Health of the Republic of Indonesia, the Ministry of Communication and Informatics, and the National Disaster Management Authority (BNPB) in accelerating the handling of the COVID-19 pandemic in Indonesia since March 2020.
After successfully partnering with Grab Indonesia to deliver healthcare solutions, Good Doctor launched its application in March 2021, demonstrating its ongoing commitment to advancing app-based healthcare services and building a digital ecosystem in the health sector. Good Doctor’s services offer comprehensive 24/7 healthcare solutions through features like Medical Consultations, an e-commerce service for Medicine and Health Products enabling purchases and deliveries in partnership with over 4,000 pharmacies, hospitals, and official health laboratories, and Health Articles, which include curated content about health, tips, and lifestyle by a team of doctors. As a leading online healthcare service platform, Good Doctor hosts thousands of medical specialists across more than 26 different clinical specializations, as well as thousands of general practitioners.
About Good Doctor Technology
Good Doctor Technology (Good Doctor) is a technology-based integrated health service provider with the vision of ‘One Doctor for Every Family in Indonesia’. Good Doctor collaborates with Grab to provide an integrated telemedicine service, namely GrabHealth powered by Good Doctor, with a mission to provide access to quality health services for users in Indonesia. As the largest B2B2C telehealth player in Indonesia, Good Doctor has built strong partnerships with over 65 insurance companies, 3,500 corporate clients, and 8+ large TPA partners, reaching a vast audience. Their user base has grown to around 15 million, and they have partnered with over 1,000 doctors and 4,500 healthcare facilities, ensuring widespread access to quality healthcare services that are accessible, high-quality, and affordable to everyone.
Good Doctor is the official partner of the Ministry of Health, the Ministry of Communication and Information, and the National Disaster Mitigation Agency (BNPB) to accelerate the handling of the COVID-19 pandemic in Indonesia since March 2020. Moreover, Good Doctor has received full endorsement from the Ministry of Health of the Republic of Indonesia with the prestigious ‘Dibina’ status. After successfully partnering with Grab Indonesia in providing healthcare solutions, Good Doctor launched its application in March 2021 as a form of continuous commitment to advancing application-based health services and building a digital ecosystem in the health sector.
Good Doctor services provide a complete 24/7 healthcare solution through the Medical Consulting feature, an e-commerce service for Medicines and Health Products for purchasing and delivery, partnering with more than 4,500 pharmacies, hospitals, and official health laboratories, and Health Articles—content about health, tips, and lifestyle curated by a team of doctors. As a leading online healthcare provider platform, Good Doctor hosts thousands of medical specialists across more than 26 departments of clinical specialties, along with thousands of general practitioners.
Good Doctor has also launched the Good Doctor application which can be downloaded for free on Google PlayStore and iOS App Store. Visit us at www.gooddoctor.co.id
Our Leadership
Investors
Grab’s investment in Good Doctor Technology Indonesia (Good Doctor) reflects the company’s strategic expansion into healthcare and telemedicine services. The investment includes:
Through this investment, Grab diversifies its services and enters the rapidly growing telehealth sector, while Good Doctor benefits from Grab’s technological prowess and market reach. This collaboration represents a significant step in the digital transformation of healthcare services in Southeast Asia.
About Grab
Grab is a major technology company in Southeast Asia, impacting the region’s economy and stock market. Listed on NASDAQ, it’s a key player in the tech sector for investors. Grab’s income sources are diverse, encompassing ride-hailing, food delivery, and digital financial services, significantly contributing to the gig economy and digital market transformation in the region.
SoftBank’s investment in Good Doctor is part of its broader strategy to support innovative and disruptive companies, especially in the technology sector. Here’s how SoftBank typically invests in companies like Good Doctor:
SoftBank’s track record suggests a focus on fostering growth and innovation in the healthcare technology sector. This investment aligns with SoftBank’s strategy of supporting companies that have the potential to disrupt traditional industries through technology.
About Softbank
SoftBank Group Corp., a multinational conglomerate based in Japan, plays a significant role in both the global economy and stock market. It’s listed on the Tokyo Stock Exchange and is renowned for its diverse investment portfolio, which spans telecommunications, e-commerce, digital technology, and a vast array of startups through its SoftBank Vision Fund. The Vision Fund is one of the world’s largest technology-focused venture capital funds, making SoftBank a key influencer in the tech sector.
About Telkom MDI Ventures
MDI Ventures is a venture capital subsidiary of PT Telkom Indonesia (Persero) Tbk, established in 2015. Initially, MDI Ventures invested in startups using the permanent fund of Telkom Indonesia. Now, this state-owned venture capital firm manages funds from various investors.
MDI Ventures offers several types of funding, such as early-stage funding through Arise, Emerge, and Indigo. Funding for growth stages like Series A and B is conducted through MDI100, Centauri, and TMI, while Series C funding is channeled through MDI500 for subsequent stages.
Additionally, three portfolio startups of MDI Ventures have been listed on the stock exchanges of several countries, namely PT Global Sukses Solusi Tbk. (RUNS) and Geniee on the Tokyo Stock Exchange, and Whispir on the Australian Stock Exchange. Telkom Indonesia is listed on the Indonesia Stock Exchange (IDX: TLKM) and has a secondary listing on the New York Stock Exchange (NYSE: TLK).
About WhiteCoat Global Holdings PTE, LTD.
WhiteCoat is a Singapore-headquartered omnichannel provider of integrated health and wellness services that serves as the first and single touchpoint for all care needs in Southeast Asia.
Since launching in 2018, WhiteCoat’s digital platform powers a wide range of services including tele- and in-person consultations, as well as medication fulfillment and diagnostic testing, across primary, specialist and allied care.
With a focus on the B2B space, WhiteCoat has forged strategic partnerships with the region’s leading insurers, corporates and care providers, to provide accessible and affordable high quality care to its users.
The Group currently has offices in Singapore, Indonesia, Malaysia and Vietnam.
For more information on WhiteCoat, please visit https://whitecoat.global.
